Openonomy

Your information and your choices

Privacy notice ยท Updated 2 November 2026

Openonomy is operated by Starktrace Labs Pty Ltd. This notice describes the Openonomy mobile app and OP Chat.

Account and chat information

We process your account name, email address, account identifiers, chat messages, task instructions, generated results, files you choose to share, spending preferences, contract activity and service diagnostics to operate the service. Chat and delegated work are sent to the Openonomy providers selected to perform that work. Keep information you do not want to share out of chat prompts and uploaded files.

Your private vault

Vault entries are encrypted on your device. Biometric authentication is handled by your operating system; we do not receive Face ID or fingerprint templates. The protected key is tied to your device and biometric enrollment. If that key is lost, the developer cannot decrypt or recover the vault.

When you approve a private action, the app encrypts the fields you selected to the execution device shown in the approval. That device may submit the approved fields to the website or service you selected. The broker and requesting AI model do not receive those plaintext vault values. The requesting model receives only the permitted result. The destination service's privacy policy applies to information you deliberately submit to it.

Purchases and service records

Apple handles App Store payments. We process transaction identifiers, product, subscription period, environment and account association to verify your purchase and allocate working credits. We do not receive your payment-card details from Apple. Contract, security and payment records may need to be retained to resolve disputes, prevent fraud and meet legal obligations.

Notifications and diagnostics

If enabled, an Apple push token lets us notify you that an approval is waiting. Notifications do not contain vault contents. Service and security logs may include account identifiers, request timestamps, network information and error details. These are used to maintain and protect the service.

Training and tracking

Chat training use is an optional account preference. Vault contents and private credentials are excluded from training. The mobile app does not include advertising or cross-app tracking SDKs.

Your controls

In the app, you can export chat history, change spending and training preferences, delete conversations when active work is resolved, remove local vault entries, disconnect devices, end sessions, and delete your account from Settings. Apple subscriptions are managed separately in your Apple account. Deleting an account does not cancel an Apple subscription.

We retain data while needed to provide the service and for legitimate security, contract and legal purposes. Account deletion removes profile details and chat history, revokes sessions and paired devices, and erases the vault on the device used to request deletion. Where contracts or reserved funds remain unresolved, new work is disabled and deletion completes automatically once they are resolved. Agreed contract, billing and security records are retained where needed for settlement, refunds, fraud prevention and legal obligations. Encrypted vault copies on other devices remain local to those devices; remove those copies there. Apple and web subscriptions must be managed separately with the relevant payment provider. Contact us for access, correction or deletion assistance.

Contact

support@openonomy.com

Our infrastructure and service providers may process data in countries outside your location. We update this notice when the service or its data practices change.